1. Company Information
This website is operated by NexaPrime Media LLC, a company registered in Sharjah Media City (SHAMS), United Arab Emirates.
Company name: NexaPrime Media LLC
License number: 2326358.01
Registered address: Sharjah Media City (SHAMS), Sharjah, UAE
Contact email: naoliaesthetic@gmail.com
The Platform provides aesthetic concierge, informational, client support, and appointment coordination services.
The Platform is not a medical facility and does not provide medical, clinical, or healthcare services.
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2. Nature of Services
The Platform operates as an independent aesthetic concierge and client coordination service connecting users with independent licensed clinics and healthcare professionals.
The Platform assists users with:
• Specialist matching
• General informational support
• Appointment coordination
• Communication assistance
The Platform does not provide medical advice, medical diagnoses, healthcare services, or clinical treatment.
All consultations, diagnoses, procedures, prescriptions, treatments, and medical decisions are performed exclusively by licensed healthcare professionals at licensed medical facilities.
The Platform:
• Does not employ healthcare practitioners
• Does not supervise medical procedures
• Does not control clinical decisions
• Does not guarantee treatment outcomes
All medical responsibility remains solely with the treating clinic and licensed practitioner.
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3. Information We Collect
When you use the Platform, we may collect:
• Full name
• Phone number
• Email address
• Appointment preferences
• Booking and inquiry details
• Aesthetic preferences
• Photographs voluntarily submitted by users
• Technical information (IP address, browser type, device information, cookies)
The Platform does not create or maintain medical records.
Users may voluntarily provide aesthetic preferences, photographs, treatment interests, or inquiry details for the purpose of specialist matching and appointment coordination.
Such information is used solely for concierge and coordination purposes and may be shared with relevant licensed partner clinics upon user request.
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4. Legal Basis for Processing
Personal data is processed based on:
• User consent
• Performance of concierge and coordination services
• Compliance with applicable legal obligations
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5. Payments
The Platform does not process or collect payments for medical services.
All medical service payments are made directly to the licensed clinic or healthcare provider.
The Platform may receive referral or marketing compensation from partner clinics.
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6. How We Use Personal Data
Personal data may be used to:
• Coordinate appointments with partner clinics
• Match users with suitable specialists
• Respond to inquiries
• Provide concierge support
• Send booking confirmations
• Improve platform functionality
• Send service-related communications
We do not sell or trade personal data.
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7. Data Sharing
We may share relevant inquiry and booking details with licensed partner clinics solely for the purpose of specialist matching, consultation, and appointment coordination.
By submitting an inquiry, users consent to the sharing of relevant information with selected licensed partner clinics for coordination purposes.
Partner clinics operate independently and are solely responsible for compliance with healthcare, licensing, and regulatory obligations.
We may also use trusted third-party service providers for:
• Website analytics
• Communication systems
• Customer support tools
Each third party operates under its own privacy policies.
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8. Data Protection and Security
We implement reasonable technical and organizational safeguards to protect personal data against:
• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure
However, no method of electronic storage or transmission can be guaranteed to be completely secure.
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9. Cookies
The Platform may use cookies and similar technologies to:
• Improve user experience
• Analyze website performance
Andrew, [24 мая 2026 г., 4:50:16 PM]:
• Remember user preferences
Users may disable cookies through browser settings.
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10. Data Retention
Personal data is retained only as long as necessary to:
• Provide concierge and coordination services
• Fulfill legal and regulatory obligations
After this period, data is securely deleted or anonymized where reasonably possible.
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11. User Rights
In accordance with applicable UAE data protection laws, users may have the right to:
• Request access to personal data
• Request correction of inaccurate information
• Request deletion of personal data
• Withdraw consent at any time
Requests may be submitted via the contact email listed above.
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12. Age Restriction
The Platform is intended for individuals aged 18 years or older.
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13. Limitation of Responsibility
The Platform is not responsible for:
• Medical advice
• Treatment suitability
• Medical outcomes
• Complications
• Side effects
• Dissatisfaction with treatment results
• Actions or omissions of partner clinics or practitioners
Users acknowledge that all medical services are provided independently by licensed healthcare providers.
Any claims related to medical services must be addressed directly to the licensed clinic or treating practitioner.
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14. Policy Updates
This Privacy Policy may be updated periodically.
The most recent version will always be published on the Platform.
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